If you’re looking for a high-quality Pilates Reformer then why not bring our pilates reformer to your home? Our Pilates Reformer made of Rubber wood which provides robustness and durability with a classic touch. Ideal for studios and home gyms.
It offers perfect stability and is very resistant, made of Rubber wood, covered with flat varnish, for robustness and protection. Its upholstery is made of synthetic leather on foam. It provides highest level of comfort especially for kneeling positions.
All reformers includes the jump board and sitting box.
Features
Frame: solid and beautiful wood.
Aluminum gliding rail: Durable Aluminum Profiles to withstand heavy loads. All metal elements are made of stainless steel to prevent oxidation
Carriage: the moving carriage provides a completely smooth and quiet motion on bearings and 8 wheels.
Footbar: made of stainless steel, consists of a sturdy, stable and easy-to-use mechanism of different positions.
Spring bar: 1-3 gear options per spring.
Springs: made of stainless steel and different colors. 6 springs in the bracket provide various resistances and options.
Shoulder Rests: the shoulder pads are designed to provide comfort. Their base is detachable so that they can be completely removed and they have poles to keep the ropes off the floor
Standing Platform: the standing platform has a soft non-slip tape/mat for use.
Upholstery: the upholstery consists of high-strength synthetic leather for heavy use. The inner lining of the upholstery consists of an extremely high density special foam to provide the users with comfortable support. Customized colors are available.
Support adding Wheels for easy transportation.
Includes
Maplewood Frame.
1 Jump Board.
1 Sitting Box.
2 Shoulder Rests.
1 pair of Y shape (double loop handles) straps for arms and legs.
1 pair of Pulleys.
1 pair Ropes.
Stoppers.
6 Springs: 2 Green Spring (light) 2 Yellow Spring (Middle) 2 Red Spring (Strong).
Product Specifications
Height of the bed: 13.77 In
Length: 89.76 In
Width: 27.55 In
Weight: 92kg
Shipping Dimensions: 99.66x30.31x18.50 In
Package weight: 129 kg
Assembly Instructions
This Pilates Equipment comes 90% assembled for easy set-up. Typically takes 20-30 minutes to assemble.
Ordering and Confirmation
Order Confirmation: As soon as you place an order, you’ll get a confirmation email. This confirms we've received your order and have an authorized payment from you for us to begin processing your shipment(s).
Stock Availability: If your chosen product is in stock, we’ll process the charges and prepare it for shipment. If it’s out of stock or on backorder, we will notify you via email right away.
Shipping Timeline: The shipping time varies depending on the brand and the warehouse fulfilling the order. The estimated shipping time is stated on each product page. For any shipping questions, feel free to contact us beforehand or respond to your order confirmation.
Shipping Process
Small or lightweight Items: These are shipped via standard carriers like UPS, FedEx, or USPS. These generally ship much quicker and do not require and scheduled curbside delivery on a pallet.
Heavy or Bulky Items: Large pieces of equipment, multi-item orders, or anything that is at risk of being damaged by a standard carrier, will be delivered via Less Than Truckload (LTL) Freight Carriers.
Leaving the Warehouse: In-stock items are picked and packed up by a team of people at the warehouse and shipped out in chronological order of how they came in. Busy seasons are subject to slightly alter the shipment time.
Tracking Number: Right before your shipment is picked up by the freight carrier, your order is assigned a tracking and Bill of Landing number. Once assigned and scheduled for pickup/shipment from the warehouse, we will send you the tracking number in a shipment confirmation email.
Delivery Time: Once picked up and in transit on it's way to your local freight terminal, the driving time can vary depending on length. You can generally expect the items to arrive in your area within 2 to 8 weeks days after they have departed from the warehouse. Delays and stalled shipments are subject to happen occasionally while not on a normal basis.
Delivery Appointment: For freight shipping, once the shipment is in your area, the carrier will call you to set a 4-hour delivery appointment window or time when you can be available to sign the Bill of Landing. You must be present to receive the delivery, or you may incur re-delivery fees.
Delivery Options: For facilities with a loading dock, the truck driver will pull right up to the dock and unload the pallet(s). If you don’t have a loading dock, your item will be lowered off the truck using a lift gate and delivered to your curbside or closest accessible place to your doorway.
What To Do When Your Item Arrives
Curbside Delivery: The driver will leave your item on a pallet at your curbside.
Inspect Before Signing: Please inspect the boxes for any damage before signing the delivery receipt. If there's damage, mark “DAMAGED” on the receipt, or go into detail explaining the damage. Then, immediately take photos or videos and email them to support@trysauna.com.
Unpack and Check: Open the boxes, inspect your items, and check for missing or damaged parts within 2-3 business days. Report any issues to us within this period to ensure prompt and effective support.
Additional Services
Threshold Delivery: If absolutely needed, we can arrange for a delivery of your shipment into the nearest possible safe, dry place, on your property as apposed to a curbside delivery.
Professional Assembly: We offer professional assembly services. Get a quote if you’re interested.
Storage Fees
If you can’t receive the order upon arrival, you might incur storage or additional shipping fees. Inform us ASAP if you need to schedule delivery for a specific date.
By placing an order, you agree to these terms. If you have any further questions about shipping or delivery, feel free to contact us at support@trysauna.com.
*Free US Shipping excludes shipping to Alaska, Hawaii and Puerto Rico.
How can I cancel my order?
All our items are made-to-order, please refer to our cancellation policy below:
You have up to 24 hours to cancel your order once it has been placed. Please submit your request in writing to support@trysauna.com including the order number, product, and your contact information.
Some items can be canceled after 24 hours. Contact us for details. If the product is in production, you may be subjected to a 20%-50% restocking fee depending on how far along your item is in the manufacturing process.
Orders cannot be canceled after they've been shipped.
It normally takes 1-15 business days for the refund to appear on your bank account or credit card. Or 3-7 business days in PayPal , that depends on the original way you used.
Can I return my order?
If you have an item that is eligible for return, you have 15 days after receiving your undamaged item to request to return it for any reason.
All customers must follow the return protocol to qualify for a refund. Customers must submit photos & videos of the product in order for Customer Support to determine the best course of action. Customers who do not submit photos & videos of the return request will be considered an invalid request.
How to return a returnable product(s):
To start a return, contact us at support@trysauna.com with your order number and the reason for the return. If your return is authorized, we’ll send you instructions on how and where to send your package.
To be eligible for a return, your item(s) must be in the original packaging, unused, and in the same condition that you received it. Otherwise, a refund can’t be issued.
It’s the customer’s responsibility to ship and pay for the return shipping on any item(s) that is not damaged.
All returns are subjected to a 5% restocking fee, and a 3% processing fee on credit card transactions that will be deducted from your refund.
When shipping back your item(s) you must use a trackable shipping service or purchase shipping insurance. We don’t guarantee that we will receive your returned item(s).
PS:Customer who use PayPal should notice the following
PayPal has made additional changes to the user agreement. Hence, there will be an additional 5% service charge for each order refund Customer needs to pay for the 5% service charge if they cancel their order .Or it would be deducted from customer's refund.
FAQs
Once picked up and in transit on it's way to your local freight terminal, the driving time can vary depending on length. You can generally expect the items to arrive in your area within 2 to 8 weeks days after they have departed from the warehouse. Delays and stalled shipments are subject to happen occasionally while not on a normal basis.
All our items are made-to-order, please refer to our cancellation policy below:
You have up to 24 hours to cancel your order once it has been placed. Please submit your request in writing to support@trysauna.com including the order number, product, and your contact information.
It normally takes 1-15 business days for the refund to appear on your bank account or credit card. Or 3-7 business days in PayPal , that depends on the original way you used.
